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DR4W

Help Center

Guides, answers, and support for everything DR4W.

12 articles

Getting Started

How to draw

Open the Studio from the Draw link. Pick the Brush tool, choose a color and size, then drag on the canvas. Use the Eraser to remove strokes, Undo (Ctrl/Cmd+Z) to step back, and Clear to start over. On mobile, use one finger to draw and two fingers to pan and zoom.

How to upload images

In the Studio, click Upload Image and pick a PNG, JPG, SVG, or WEBP up to 15 MB. The image lands on the canvas as a layer you can drag, scale, and rotate. For best results, upload images at 300 DPI or larger than 1500 px on the long edge.

How to add text

Choose the Text tool, click on the canvas, and start typing. Pick a font, size, and color from the top toolbar. Double-click a text layer to edit it. Use the Layers panel to reorder text above or below other elements.

How to save a project

Projects auto-sync every 30 seconds when you're signed in. To save manually, press Ctrl/Cmd+S or click Save. Find every project in My Projects, where you can rename, organize into folders, favorite, or move to Trash.

How to export a design

Click Export to download your artwork as a 300 DPI PNG with a transparent background — ready to use anywhere. PDF export is also available for vector-heavy designs.

How to order products

Open the Studio, choose a product (t-shirt, hat, mug, blanket, sticker, canvas, tote), pick a color and size, then position your design inside the design area. Click Add to Cart, review shipping and tax in Checkout, and pay securely with Stripe.

FAQ

What file types are supported?

PNG, JPG/JPEG, SVG, and WEBP, up to 15 MB per file. PNG with transparency is recommended for logos and graphics.

What image resolution is recommended?

Aim for 300 DPI at the final size. For most apparel, that means uploading images at least 3000 × 3000 px. The Smart Assistant will warn you if your design is too low resolution for the product you picked.

Selling

Can I sell my designs?

Yes. Set up a Creator Profile, mark designs as public, and they appear in the Marketplace. You earn commission on every sale — track earnings from your workspace.

Orders & Shipping

How long does shipping take?

Most orders are made in 2–5 business days and ship in 3–7 business days within the US, 7–14 internationally. Exact delivery windows show on the product page before checkout.

Can I edit an order after placing it?

Orders enter production quickly, so changes are only possible within ~1 hour of checkout. Contact us right away from the Contact page and include your order number.

What is your refund policy?

Because every product is made to order, we replace or refund any item with a defect, damage, or wrong size shipped — within 30 days. See the full Refund Policy for details.

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